Maintenance Tickets & Work Orders

Streamlined Maintenance Tickets

Centralize maintenance tickets and related communications. Never lose track of tickets, respond to tenants promptly, and delegate tasks.

20%

fewer on-sight visits on average when using Suite Manager's instant messaging features.

5hrs

saved each month on average with streamlined maintenance.

100%

ability to manage maintenance remotely.

Centralize your maintenance workflows

Triage and organize tickets - manage remotely

Assign tickets with priority, log notes, and track statuses. Organize tickets by customizable categories. New tickets can be opened through Suite Manager's tenant app or in your management portal.

Get updated instantly

When a new ticket gets created, stay updated with SMS and/or Email notifications.

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Maintenance management that saves time

Instant messages. Fix issues faster

When a new ticket is created, a chat opens and instant communication begins. Messages are centralized in Suite Manager. Gone are the days where messages are coming in through different channels.

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Assign issues to your team

Delegate tasks to your internal maintenance team. Get tickets to the correct parties for faster fixes. When tickets are assigned, the assignee will get an SMS text with the detail.

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Never lose track

Each interaction is logged into Suite Manager automatically. Ticket updates, new messages, etc. are tracked on the tenant/unit level.

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Upload photos, receipts and more to maintenance tickets

Attach photos, receipts or any file to a maintenance ticket. Files will also go into Suite Manager's centralized file system for later reference.

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Explore more features and discover how Suite Manager can help!

Communication

Suite Manager makes it possible to have personalized conversations with your tenants using email and SMS text messaging.

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Accounting & Reporting

Bookkeeping will be a breeze with the help of our accounting solutions, QuickBooks integration, and easy-to-read reports.

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Payments

Through a user-friendly tenant interface, Suite Manager allows salon suite operators to collect rent, fees, and security deposits.

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Find out if we're a good fit

Book a demo and we will walk you through the platform and show you why we are the #1 Salon Suite Property Management Software.

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